Hybrid Operations Support Specialist: Client Reporting

Cadex; Maple Grove (MN); Hybrid; USD 44,000 - 64,000; Full time

Job summary

Cadex is seeking an Operations Support Specialist to help manage 1st and 3rd Party business lines in a fast-paced environment. You will handle inbound emails, coordinate documentation, generate client reports, and assist with mailroom duties in a hybrid setting.

The role emphasizes accuracy, professionalism, and cross-team collaboration, with primary responsibilities including data retrieval, reporting, and ensuring timely information flow to clients.

Qualifications

• High School Diploma or GED with 1–3 years of clerical/administrative experience.
• Fluency in English and clear written/verbal communication.
• Proficiency with MS Office and basic computer skills.

Responsibilities

• Monitor inbound customer emails and respond promptly with accurate information and documentation.
• Access client systems to retrieve and archive documents, update accounts, and provide requested materials.
• Prepare and distribute routine client reports with appropriate backing and context for accounts activity.
• Support mailroom tasks, including printing, mailing, and preparing client materials.

Skills

Time management

Organization

Problem solving

Communication skills

English fluency

Basic math

MS Office

Phone etiquette

Education

High School Diploma or GED

Job description

Cadex is seeking an Operations Support Specialist to help manage 1st and 3rd Party business lines in a fast-paced environment. You will handle inbound emails, coordinate documentation, generate client reports, and assist with mailroom duties in a hybrid setting.

The role emphasizes accuracy, professionalism, and cross-team collaboration, with primary responsibilities including data retrieval, reporting, and ensuring timely information flow to clients.