Remote Operations Center Specialist - 24/7 On-Call

Dynamis Power Solutions; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Dynamis Power Solutions is seeking a ROC Specialist to provide continuous monitoring and first-line support for its fleet of mobile power units. Based in The Woodlands, TX, you will coordinate with PSEs and field personnel to ensure 24/7 reliability and timely escalation where needed.

You will monitor telemetry, create and manage tickets, and remotely operate units when on-site operators are unavailable, maintaining rigorous documentation and safety standards.

Qualifications

• 0–3 years of electrical/controls troubleshooting experience.
• High School Diploma required.
• Familiarity with industrial equipment and turbine controls.
• Able to read electrical/controls drawings.
• Knowledge of MTU/LM2500/CAT power packages preferred.

Responsibilities

• Monitor telemetry platform for real-time operational awareness of assets.
• Create, manage, and track tickets documenting events and actions.
• Provide first-line operational support to customers and field personnel.
• Remotely operate equipment when onsite operators are unavailable.
• Review system alerts and trends to identify risks or interventions.
• Coordinate incident response with PSEs and engineering staff.
• Maintain 24/7 situational coverage in the ROC.
• Assist with other duties to support operations and continuity.

Skills

English language proficiency

Microsoft Office

Electrical/controls drawings

Education

High School Diploma

Tools

Woodward GAP

GE Proficy Machine Edition

Siemens S7

Allen-Bradley RSLogix

Job description

Dynamis Power Solutions is seeking a ROC Specialist to provide continuous monitoring and first-line support for its fleet of mobile power units. Based in The Woodlands, TX, you will coordinate with PSEs and field personnel to ensure 24/7 reliability and timely escalation where needed.

You will monitor telemetry, create and manage tickets, and remotely operate units when on-site operators are unavailable, maintaining rigorous documentation and safety standards.