Remote Operations Assistant for Growth & Process Improvement

Thea Career Inc.

United States

Remote

USD 32,000 - 50,000

Full time

4 days ago
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Benefits offered by this job

Competitive Pay (USD)
Paid extra hours
Time-off
Remote work
Growth opportunities

Job summary

Thea Career Inc. is seeking an organized Operations Assistant to support day-to-day operations remotely in the United States. You will assist the operations manager, maintain databases, and coordinate cross‑departmental tasks while handling scheduling and communications.

Ideal candidates have advanced English, strong customer service skills for caregivers/patients/insurance interactions, and a proactive approach to improving workflows. This role offers 100% remote work and growth opportunities.

Qualifications

  • Advanced English knowledge is required.
  • Customer service skills to handle caregivers/patients/insurance interactions.
  • Strong organization to manage documentation and workflows.
  • Proactivity and creativity are essential; be proactive rather than reactive.
  • Attention to detail and self-organization for tasks, pointers, and process updates.
  • Ability to identify priorities and manage multiple tasks.

Responsibilities

  • Assist the operations manager with daily tasks, process tracking, and project coordination.
  • Maintain databases, spreadsheets, inventory records, or software logs with accuracy.
  • Handle scheduling, document preparation, and internal communications.
  • Serve as a reliable point of contact for routine inquiries, vendor updates, and team requests.
  • Spot workflow bottlenecks early and help implement quick, practical fixes.

Skills

Advanced English
Customer service
Organization
Proactivity
Prioritization

Tools

Google Suite
Microsoft Office
CRM
Hubstaff
WhatsApp
Zoom

Job description

Thea Career Inc. is seeking an organized Operations Assistant to support day-to-day operations remotely in the United States. You will assist the operations manager, maintain databases, and coordinate cross‑departmental tasks while handling scheduling and communications.

Ideal candidates have advanced English, strong customer service skills for caregivers/patients/insurance interactions, and a proactive approach to improving workflows. This role offers 100% remote work and growth opportunities.

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