Operations Assistant

Thea Career Inc.; United States; Remote; USD 32,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay (USD)

Paid extra hours

Time-off

Remote work

Growth opportunities

Job summary

Thea Career Inc. is seeking an organized Operations Assistant to support day-to-day operations remotely in the United States. You will assist the operations manager, maintain databases, and coordinate cross‑departmental tasks while handling scheduling and communications.

Ideal candidates have advanced English, strong customer service skills for caregivers/patients/insurance interactions, and a proactive approach to improving workflows. This role offers 100% remote work and growth opportunities.

Qualifications

• Advanced English knowledge is required.
• Customer service skills to handle caregivers/patients/insurance interactions.
• Strong organization to manage documentation and workflows.
• Proactivity and creativity are essential; be proactive rather than reactive.
• Attention to detail and self-organization for tasks, pointers, and process updates.
• Ability to identify priorities and manage multiple tasks.

Responsibilities

• Assist the operations manager with daily tasks, process tracking, and project coordination.
• Maintain databases, spreadsheets, inventory records, or software logs with accuracy.
• Handle scheduling, document preparation, and internal communications.
• Serve as a reliable point of contact for routine inquiries, vendor updates, and team requests.
• Spot workflow bottlenecks early and help implement quick, practical fixes.

Skills

Advanced English

Customer service

Organization

Proactivity

Prioritization

Tools

Google Suite

Microsoft Office

CRM

Hubstaff

WhatsApp

Zoom

Job description

We are looking for an organized and detail-oriented Operations Assistant to help our daily business routines run smoothly. In this role, you will support the operations team with administrative tasks, data management, and cross‑departmental coordination. You are a great fit if you love solving problems, managing multiple priorities, and keeping workflows neat and efficient.

What you'll do:

• Assist the operations manager with daily tasks, process tracking, and project coordination.
• Maintain accurate databases, spreadsheets, inventory records, or software logs.
• Handle scheduling, document preparation, and internal communications.
• Act as a reliable point of contact for routine inquiries, vendor updates, and team requests.
• Spot workflow bottlenecks early and help implement quick, practical fixes.

Requirements

What you need:

• Advanced English Knowledge.
• Customer Service skills needed to handle the Caregivers/Patients/Insurance interaction.
• Organization skills needed to handle all the important documentation that is required in this position.
• Proactivity and creativeness its needed for this position, someone proactive as opposed to reactive.
• Organization Skills and Attention to Detail: Ability to self‑organize given activities and keep a thorough record of tasks, pointers, and process updates.
• Prioritization Skills: Ability to identify, establish, and assign priorities.

Main Tools to Manage During Work Relation:

• Google Suite: Google Drive, Corporate Gmail, Docs, Sheets.
• Microsoft Office: Word, Excel.
• Internal CRMs.
• Hubstaff: Web App, Desktop App, and Hubstaff Tasks.
• Whatsapp: Whatsapp Groups.
• Zoom: Meetings and Breakout Rooms.

Benefits:

• Competitive Pay in US Dollars Paid extra hours Time‑Off Flexibility 100% Remote Work Opportunity to Grow