Remote Operations Advisor - Complex Loans (Midland)

PNC; United States; Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

401(k) with PNC match

Paid time off

Job summary

PNC is seeking an Operations Advisor for the Complex Loans - Midland area to help manage a complex real estate loan portfolio with cash management activities and compliance with loan documents and regulations.

The role may offer remote work in select locations with approval; occasional in-office participation may be required. PNC provides a broad benefits package and a focus on customer solutions and risk management.

Qualifications

• 2+ years of relevant professional experience.
• University degree or equivalent considered in lieu of a degree.
• No required certifications or licenses.

Responsibilities

• Supports a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
• Establishes and monitors process performance measurements and business impact. Prepares performance statistics and reports for internal stakeholders and senior management.
• Monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
• Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
• Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.

Skills

Accountability

Customer Solutions

Ensure Compliance

Personal Initiative

Process Improvements

Results-Oriented

Risk Mitigation Strategies

SOP

Education

Bachelors

Job description

PNC is seeking an Operations Advisor for the Complex Loans - Midland area to help manage a complex real estate loan portfolio with cash management activities and compliance with loan documents and regulations.

The role may offer remote work in select locations with approval; occasional in-office participation may be required. PNC provides a broad benefits package and a focus on customer solutions and risk management.