Remote Operations & Account Lead - Life Science

BCD Travel; Germany (OH); On-site; USD 81,000 - 104,000; Full time

Benefits offered by this job

Remote work

Flexible workplace perks

Job summary

BCD Meetings & Events (BCD M&E) is seeking an Operations Manager & Account Manager with Life Science expertise to lead client programs remotely from Germany. You will balance strategic leadership with hands-on delivery, keeping projects on track and clients satisfied while supporting your team.

In this role you will oversee direct reports in Germany, manage client communications, and drive account growth through strategic outreach and industry engagement, contributing to financial performance.

Qualifications

• Experience in Life Science industry preferred.
• Experience managing client relationships and project delivery.
• Ability to work in Germany and remote setup.

Responsibilities

• Manage and develop direct reports in Germany to enhance productivity and performance.
• Oversee client communication, follow-ups, and deliverables to maintain satisfaction and financial success.
• Foster account growth through strategic outreach, meetings, and industry events.
• Provide recommendations that consider organizational culture and drive value.

Skills

People management

Client relationship management

Strategic planning

Project coordination

Education

Bachelor's degree in Life Sciences or Business

Tools

CRM software

MS Excel

Job description

BCD Meetings & Events (BCD M&E) is seeking an Operations Manager & Account Manager with Life Science expertise to lead client programs remotely from Germany. You will balance strategic leadership with hands-on delivery, keeping projects on track and clients satisfied while supporting your team.

In this role you will oversee direct reports in Germany, manage client communications, and drive account growth through strategic outreach and industry engagement, contributing to financial performance.