Remote & Onsite Network Support Technician

Inserso Corporation; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT services provider is seeking Network Support Technicians in Miami, Florida. This role provides onsite and remote Tier 2 support to ensure quick resolution of IT issues including hardware and network diagnostics. Candidates must be U.S. citizens with an Associate Degree or equivalent experience, along with 1+ years in IT support. Responsibilities include supporting network devices, maintaining systems health, and providing reports. Join us to make an impact in a dynamic environment!

Qualifications

• Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification.
• 1+ years of IT-related support experience, preferably in a helpdesk role.
• Demonstrated ability to troubleshoot and resolve desktop and network issues.

Responsibilities

• Provide LAN administrator support for network devices and servers.
• Assist with maintaining server configurations and related security patches.
• Provide daily, weekly, and monthly activity reports.

Skills

Troubleshooting

Network diagnostics

Customer support

Team collaboration

Attention to detail

Education

Associate Degree or equivalent experience

Tools

ITSM (ServiceNow)

Network communication devices

Job description

A leading IT services provider is seeking Network Support Technicians in Miami, Florida. This role provides onsite and remote Tier 2 support to ensure quick resolution of IT issues including hardware and network diagnostics. Candidates must be U.S. citizens with an Associate Degree or equivalent experience, along with 1+ years in IT support. Responsibilities include supporting network devices, maintaining systems health, and providing reports. Join us to make an impact in a dynamic environment!