Senior Field Tech: Networking & A/V Installations (Miami)

TECHNOLOGY LAB, LLC; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

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Job summary

TechnologyLab, LLC is seeking a Field Technician Tier 2 in Miami, FL to deliver on-site and remote technical support for network and A/V equipment. The role emphasizes resolving complex issues, configuring routers, switches, firewalls, and access points, and participating in large IT projects such as server migrations and hardware upgrades.

The ideal candidate has 3+ years of networking support, an associate degree or higher, and holds or is pursuing certifications (CompTIA A+/Network+, CCNA) as

Qualifications

• Associate's degree in a related field.
• 3+ years of experience providing technical support with a focus on networking and A/V equipment.
• Strong understanding of networking concepts and hardware (routers, switches, firewalls, access points).
• Experience with server installations, network migrations, and hardware upgrades.
• Excellent communication and documentation skills.
• Valid driver's license and ability to travel to client sites.

Responsibilities

• Provides on-site technical support to clients in Miami, resolving complex issues that cannot be fixed remotely.
• Configures and installs network hardware (routers, switches, firewalls, access points) and audio/visual equipment.
• Participates in large IT projects including network installations, server migrations, and hardware upgrades.
• Collaborates with Tier 3 technicians to resolve network and system issues.
• Maintains accurate documentation and updates clients on ticket status.

Job description

TechnologyLab, LLC is seeking a Field Technician Tier 2 in Miami, FL to deliver on-site and remote technical support for network and A/V equipment. The role emphasizes resolving complex issues, configuring routers, switches, firewalls, and access points, and participating in large IT projects such as server migrations and hardware upgrades.

The ideal candidate has 3+ years of networking support, an associate degree or higher, and holds or is pursuing certifications (CompTIA A+/Network+, CCNA) as