Remote Online Engineering Student Success & Retention Lead

Arizona-State-University; Tempe (AZ); Hybrid; USD 58,000 - 64,000; Full time

Job summary

Arizona State University’s School of Electrical, Computer and Energy Engineering seeks a dedicated Academic Success Retention Coordinator focused on online undergraduate student retention. The role supports student success through academic advising, retention initiatives, and outreach coordination for online electrical engineering students.

Reports to the ECEE online team lead. Salary range: $58,000-$63,500 annually; DOE.

Qualifications

• Bachelor's degree required.
• Seven years of experience in academics advising or related field, or equivalent combination of experience and training.

Responsibilities

• Provide academic advising to online ECEE undergraduates via phone, email, and video conferencing; support timely graduation.
• Identify at-risk students and coordinate retention campaigns with ASA and Fulton Schools.
• Coordinate ASU 101-EEE online transitions and advise on curriculum updates with instructors and staff.

Skills

Canvas LMS

First-time student advising

Undergraduate advising

STEM advising

Data reporting

At-risk student support

Collaboration with faculty

Salesforce case management

Education

Bachelor's degree

Tools

Analytics

Salesforce

Job description

Arizona State University’s School of Electrical, Computer and Energy Engineering seeks a dedicated Academic Success Retention Coordinator focused on online undergraduate student retention. The role supports student success through academic advising, retention initiatives, and outreach coordination for online electrical engineering students.

Reports to the ECEE online team lead. Salary range: $58,000-$63,500 annually; DOE.