Remote Online Engineering Student Retention Advisor

Arizona State University; Tempe (AZ); Hybrid; USD 58,000 - 64,000; Full time

Job summary

Arizona State University’s School of Electrical, Computer and Energy Engineering (ECEE) seeks an Academic Success Retention Coordinator to support online undergraduates. You will lead advising, retention initiatives, and outreach for online ECEE students, reporting to the ECEE online team lead.

You will drive data-driven retention campaigns, coordinate with ASA and faculty, and train other advisors in retention tools and best practices.

Qualifications

• Bachelor's degree and seven years of relevant experience.
• Alternative combinations of experience and training may apply.

Responsibilities

• Provide academic advising to ECEE undergraduate students via phone, email, and video conferencing.
• Support student success and timely graduation by addressing academic concerns and referrals.
• Explain university policies clearly to students.
• Use advising tools to monitor progress and support student success.
• Collaborate with departments and student services to ensure comprehensive support.
• Maintain accurate student records and communications.

Skills

Academic advising

Retention outreach

STEM advising

Data analysis

Cross-functional collaboration

Education

Bachelor's degree

Tools

Canvas

Salesforce

Job description

Arizona State University’s School of Electrical, Computer and Energy Engineering (ECEE) seeks an Academic Success Retention Coordinator to support online undergraduates. You will lead advising, retention initiatives, and outreach for online ECEE students, reporting to the ECEE online team lead.

You will drive data-driven retention campaigns, coordinate with ASA and faculty, and train other advisors in retention tools and best practices.