Remote Online Checkout Support Specialist

Turf Casa; Lakeway (TX); Teletrabalho; USD 27 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Paid time off

6 holidays per year

Resumo da oferta

TurfCasa is seeking a customer support specialist for a remote role based in the United States. You will help customers resolve questions during online checkout, coordinate with on-site fulfillment teams, and ensure smooth order processing. Entry-level applicants are welcome and paid training is provided.

Full-time is the primary opening, with part-time consideration depending on staffing needs. Pay ranges from $19.25 to $22.50 per hour, and benefits include PTO and holidays.

Qualificações

• Patience in customer interactions.
• Clear explanations to customers during the checkout process.
• Willingness to learn and use online ordering tools.

Responsabilidades

• Guide customers through the online checkout process without requesting passwords or full payment-card details.
• Document checkout problems and escalate technical or payment issues to the appropriate team.
• Confirm order submission status and coordinate order exceptions with customer service and fulfillment.

Conhecimentos

Patience

Clear communication

Willingness to learn online tools

Ferramentas

Checkout tools

Remote collaboration tools

Descrição da oferta de emprego

TurfCasa is seeking a customer support specialist for a remote role based in the United States. You will help customers resolve questions during online checkout, coordinate with on-site fulfillment teams, and ensure smooth order processing. Entry-level applicants are welcome and paid training is provided.

Full-time is the primary opening, with part-time consideration depending on staffing needs. Pay ranges from $19.25 to $22.50 per hour, and benefits include PTO and holidays.