Remote Order Entry & Customer Support Specialist

Turf Casa; Lakeway (TX); Remote; USD 27,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Paid training

Pro-rated PTO

Employee product discounts

Job summary

TurfCasa, based in Lakeway, Texas, is seeking a remote, full-time team member to help customers and process orders from home. This role coordinates with on-site fulfillment but does not involve warehouse, installation, or facilities work. Starting pay is $19.25–$22.50 per hour, with paid training and 10 days of accrued PTO for full-time staff, plus six holidays.

Part-time employees receive prorated PTO. Entry-level applicants are welcome and schedules are provided two weeks in advance where

Qualifications

• Clear written communication and careful order entry.
• Comfortable learning remote collaboration tools and following approved processes.

Responsibilities

• Answer order and product questions using approved information.
• Enter customer orders and check contact, product and delivery details.
• Hand confirmed orders to fulfillment and follow up on customer-facing issues.

Job description

TurfCasa, based in Lakeway, Texas, is seeking a remote, full-time team member to help customers and process orders from home. This role coordinates with on-site fulfillment but does not involve warehouse, installation, or facilities work. Starting pay is $19.25–$22.50 per hour, with paid training and 10 days of accrued PTO for full-time staff, plus six holidays.

Part-time employees receive prorated PTO. Entry-level applicants are welcome and schedules are provided two weeks in advance where