Remote Onboarding & Operations Specialist

ExlService Holdings, Inc.; United States; Remote; USD 46,000 - 52,000; Full time

Job summary

ExlService Holdings, Inc. is seeking an Onboarding & Operations Coordinator to provide temporary support to the Payment Integrity Quality team.

The role focuses on coordinating equipment, access, security tickets, and welcome communications to ensure a smooth onboarding experience for new hires and ongoing training. The ideal candidate is proactive, responsive, and capable of handling multiple follow-up items in a fast-paced healthcare audit environment, with clear communication to managers and

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and multitasking abilities.
• Experience supporting onboarding or operations teams is a plus.

Responsibilities

• Coordinate equipment follow-up and ensure access readiness for new hires.
• Submit security tickets and manage welcome communications.
• Provide first-day support and ongoing follow-up throughout training.
• Keep onboarding and audit teams organized and informed; escalate barriers when needed.

Job description

ExlService Holdings, Inc. is seeking an Onboarding & Operations Coordinator to provide temporary support to the Payment Integrity Quality team.

The role focuses on coordinating equipment, access, security tickets, and welcome communications to ensure a smooth onboarding experience for new hires and ongoing training. The ideal candidate is proactive, responsive, and capable of handling multiple follow-up items in a fast-paced healthcare audit environment, with clear communication to managers and