Remote Onboarding Lead for School Partnerships

TrulyHired; USA; Remote; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

GiveCampus is seeking an Onboarding Specialist for a remote-first role based in the United States. You will be the primary contact for onboarding independent schools, guiding implementation, timelines, and platform adoption.

You will work with Product to drive enhancements and create scalable onboarding processes. You will collaborate across Success Operations, Sales, Product, and Partner Operations to ensure smooth handoffs, measure satisfaction, and accelerate time-to-value for partners.

Qualifikationen

• Experience working with independent schools or in school operations.
• Experience implementing software solutions in a SaaS environment.
• Familiarity with onboarding tools (Vitally, Monday.com, Smartsheet) or CRMs (Salesforce).
• Comfort navigating integrations and APIs; troubleshoot implementation issues.
• Ability to build scalable onboarding playbooks and training materials.
• Proven track record of delivering fast, high-quality onboarding and strong partner relationships.

Aufgaben

• Own the onboarding process for partners, guiding implementation and adoption.
• Streamline onboarding workflows to shorten timelines and improve time-to-value.
• Create repeatable onboarding playbooks, templates, and knowledge bases.
• Collaborate with Success Operations, Sales, Product, and Partner Operations for smooth handoffs.
• Engage with partners to resolve challenges and build trusted relationships during onboarding.
• Track onboarding metrics, collect feedback, and drive improvements.
• Drive in-person onboarding touchpoints to deepen partner relationships.

Kenntnisse

Project management

Process optimization

Ownership and accountability

Bias for action

Adaptability

Partner-centric mindset

Tools

Vitally

Monday.com

Smartsheet

Salesforce

Blackbaud Raiser's Edge NXT

Veracross

Jobbeschreibung

GiveCampus is seeking an Onboarding Specialist for a remote-first role based in the United States. You will be the primary contact for onboarding independent schools, guiding implementation, timelines, and platform adoption.

You will work with Product to drive enhancements and create scalable onboarding processes. You will collaborate across Success Operations, Sales, Product, and Partner Operations to ensure smooth handoffs, measure satisfaction, and accelerate time-to-value for partners.