Remote & On-Site Customer Care Specialist

Teleperformance; United States; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Teleperformance is a leading provider of customer experience management offering on-site and work-at-home programs to support global clients. The role involves handling post-sale customer inquiries, resolving issues, and delivering prompt assistance across multiple channels.

Ideal candidates bring customer service experience, strong communication, and the ability to manage multiple tasks with accuracy. Teleperformance emphasizes employee satisfaction, inclusion, and work-life balance.

Qualifications

• Experience in customer-facing roles or call centers.
• Strong interpersonal and written/verbal communication skills.
• Ability to handle multiple tasks with accuracy and efficiency.

Responsibilities

• Provide call center-based customer support via phone, chat, or email.
• Serve as liaison between customers and internal teams to resolve orders and issues.

Skills

Customer service

Communication

Problem solving

Multitasking

Job description

Teleperformance is a leading provider of customer experience management offering on-site and work-at-home programs to support global clients. The role involves handling post-sale customer inquiries, resolving issues, and delivering prompt assistance across multiple channels.

Ideal candidates bring customer service experience, strong communication, and the ability to manage multiple tasks with accuracy. Teleperformance emphasizes employee satisfaction, inclusion, and work-life balance.