Remote OCCC Outbound Telesales Agent

Orkin; Atlanta (GA); Remote; USD 50,000 - 65,000; Full time

Job summary

A leading company is seeking a Remote OCCC Outbound Telesales Agent. This role involves answering customer inquiries, closing sales, and managing relationships from a home office. Candidates should have strong sales experience and be self-motivated. Comprehensive training and competitive pay are offered, with opportunities for professional growth.

Benefits

Comprehensive benefits: medical, dental, vision, life insurance

401(k) with company match

Paid time off and holidays

Employee discounts

Tuition reimbursement

Qualifications

• 2+ years of telesales experience with a proven track record.
• Ability to make 200+ calls per day.

Responsibilities

• Answer questions from prospective customers regarding Orkin services.
• Close pest control sales via the telephone.

Skills

Strong math skills

Excellent negotiation

Interpersonal skills

High PC proficiency

Education

High School/GED

Tools

Microsoft Office

Job description

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Overview

Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in with our team!

We are seeking talented OUTBOUND SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.

Must be available to attend training Mon - Fri from 9am - 6pm EST.

You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros.

It’s a role that combines your competitive drive and your desire to be part of a talented team. You’ll have the ability to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. Not to mention, you’ll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

With our training program, you’ll receive all the tools you need to succeed. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession-resistant.

Responsibilities

• Answer questions from prospective customers regarding Orkin services
• Build rapport and handle objections within a conversational call flow
• Close pest control sales via the telephone and schedule the initial service

You will…

• Work remotely from your home office. You must have a minimum of 50 mbps upload/20 mbps download or higher, high-speed internet connection. We will provide the necessary equipment.
• Support our field's peak season starting around February.
• Manage customer relationships to ensure best-in-class service, while identifying opportunities for cross-selling and up-selling.
• Use gamification methods as a tool to measure performance.

We Offer…

• High-performing lead generation systems that bring buyers to you
• A four-week quality training program to grow professionally, with availability for training Mon - Fri from 9am - 6pm EST
• Gamification methods to measure performance and increase engagement
• Variety of schedules, including nights, weekends, and holidays
• Competitive pay and incentives — hourly plus commission, with average earnings between 50-65K annually, top earners more. Ask about our compensation guarantee!
• Comprehensive benefits: medical, dental, vision, life insurance
• 401(k) with company match, employee stock purchase plan
• Paid time off and holidays
• Employee discounts, tuition reimbursement, dependent scholarships

Why Orkin?

• Founded in 1901, a global residential and business service provider
• Over 2 million customers with consecutive years of improved earnings
• Financially stable and growing, largest subsidiary of Rollins (NYSE: ROL)
• A high-energy, collaborative work environment with strong management

Are you ready to be an Orkin Pro?

Qualifications

What’s required

• High School/GED
• 2+ years of telesales experience with a proven track record
• 2+ years of cold-calling and/or telemarketing experience
• Ability to make 200+ calls per day
• High PC proficiency for navigating multiple systems during calls
• Ability to pass background and drug screening

Work From Home Requirements

• Dedicated, distraction-free workspace
• Proper furnishings and lighting
• High-speed internet (minimum 50 mbps download/20 mbps upload), with ability to connect via Ethernet

What You’ll Need

• Strong math skills
• Excellent negotiation and interpersonal skills
• Proficiency in Microsoft Office
• Comfort in high-volume roles
• Effective task prioritization and time management
• Participation in our Culture Index Survey encouraged

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer