Remote OCCC Bilingual Spanish Customer Service Agent

Rollins; Atlanta (GA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in Pest Control Services is seeking dedicated individuals for remote customer service roles. This position offers a flexible schedule and comprehensive training, aiming to enhance customer relationships and drive sales through effective communication and tailored solutions. Ideal candidates will possess strong interpersonal skills and the ability to thrive in a fast-paced environment.

Benefits

Flexible work schedule

Comprehensive training program

Remote work with necessary equipment

Opportunities for community involvement

Qualifications

• 1-2 years of commissioned sales and customer service experience.
• Ability to pass a background check and drug screen.

Responsibilities

• Identify customers’ needs and provide tailored solutions.
• Manage customer relationships to ensure exceptional service.
• Support peak season operations with high call volume.

Skills

Bilingual in English and Spanish

Customer Service

Strong Computer Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Employer Industry: Pest Control Services

Why consider this job opportunity:
- Salary up to $17.73/hour plus potential for commissions
- Flexible work schedule, including nights, weekends, and holidays
- Comprehensive training program to equip you for success
- Opportunities for community involvement and volunteering
- Remote work with all necessary equipment provided
- Engaging gamification tools to enhance performance and engagement

What to Expect (Job Responsibilities):
- Identify customers’ needs and provide tailored solutions
- Manage customer relationships to ensure exceptional service
- Support peak season operations with high call volume
- Assist in cross-selling and up-selling services to customers
- Utilize gamification tools to track and improve performance

What is Required (Qualifications):
- High School Diploma or GED
- 1-2 years of commissioned sales and customer service experience, preferably in a call center
- Bilingual in English and Spanish, both written and oral
- Ability to pass a background check and drug screen
- Strong computer skills, including proficiency in Microsoft Office

How to Stand Out (Preferred Qualifications):
- Experience in direct sales or phone sales
- Previous experience in a fast-paced customer service environment
- Familiarity with gamification methods for performance measurement
- Strong interpersonal and communication skills
- Ability to work efficiently in a remote setup

#PestControl #CustomerService #RemoteWork #BilingualJobs #CareerOpportunity

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