Remote OCCC Customer Service Agent_Seasonal

Rollins; Atlanta (GA); Remote; USD 30,000 - 35,000; Full time

Job summary

A leading company in pest control services is seeking a dedicated customer service representative. This role offers flexible work schedules, comprehensive training, and the opportunity to work remotely. Ideal candidates will have a high school diploma and experience in a call center environment. Join a supportive team focused on exceptional customer service and career advancement.

Benefits

Comprehensive training program

Flexible work schedules

Work from home with provided equipment

Qualifications

• 1 to 2 years of customer service experience, preferably in a call center.
• Ability to pass a computer assessment and background check.

Responsibilities

• Manage customer relationships to ensure best-in-class service.
• Identify opportunities for cross-selling and up-selling products.
• Handle heavy call volume during peak season.

Skills

Customer Service

Communication

Computer Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Employer Industry: Pest Control Services

Why consider this job opportunity:
- Salary up to $16.73 per hour plus 3% sales commission
- Opportunity for career advancement and potential for regular, full-time employment
- Comprehensive four-week training program to equip you with the necessary skills
- Flexible work schedules, including nights, weekends, and holidays
- Work remotely from your home office with provided equipment
- Engage in a supportive and collaborative work environment with a focus on safety and professionalism

What to Expect (Job Responsibilities):
- Manage customer relationships to ensure best-in-class service
- Identify opportunities for cross-selling and up-selling products and services
- Assist customers with billing inquiries and resolve credit issues
- Schedule new inspections and make outbound welcome calls to new customers
- Handle heavy call volume during peak season while providing exceptional customer service

What is Required (Qualifications):
- High School Diploma or GED
- 1 to 2 years of customer service experience, preferably in a call center
- Ability to pass a computer assessment and background check
- Verification of internet speed and ability to maintain a distraction-free workspace
- Strong computer skills, including proficiency in Microsoft Office

How to Stand Out (Preferred Qualifications):
- Experience working in a high-volume customer service environment
- Familiarity with sales techniques and upselling strategies
- Excellent interpersonal and communication skills
- Ability to prioritize tasks effectively and manage time efficiently

#PestControl #CustomerService #RemoteWork #CareerOpportunity #TrainingProvided

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."