Remote Nurse Care Navigator

Teladoc Health, Inc.; Alabama; Hybrid; USD 80,000 - 88,000; Full time

Job summary

Teladoc Health, Inc. is seeking a Nurse Care Coordinator to provide proactive utilization management for high‑risk members. You will collaborate with care teams and external providers to ensure high‑quality, cost‑effective care coordination in a remote setting.

Qualified candidates hold an active RN/BSN/MSN or NP license with 1–3 years of clinical experience and strong customer service skills. The role emphasizes documentation, referrals, and treatment plan coordination to optimize health

Qualifications

• Active RN, BSN or MSN, NP in good standing.
• 1-3 years of clinical experience.
• Customer service experience in a health care setting.

Responsibilities

• Deliver exceptional service to members, providers, care team members and external facilities via multiple channels.
• Review cases with external risk team and provide advice and support.
• Meet with members and navigators after appointments to review plans of care.
• Process referrals and prior authorizations in a timely, thorough manner.
• Coordinate treatment plans and re-assess services to ensure coordinated, in‑network care.

Skills

Customer service

Data analysis

Clinical assessment

Communication skills

Bilingual (English/Spanish)

Education

RN

BSN or MSN or NP

Job description

Teladoc Health, Inc. is seeking a Nurse Care Coordinator to provide proactive utilization management for high‑risk members. You will collaborate with care teams and external providers to ensure high‑quality, cost‑effective care coordination in a remote setting.

Qualified candidates hold an active RN/BSN/MSN or NP license with 1–3 years of clinical experience and strong customer service skills. The role emphasizes documentation, referrals, and treatment plan coordination to optimize health