Remote North America Strategic Account Leader

Zotefoams; Walton (KY); Remote; USD 90,000 - 125,000; Full time

Job summary

Zotefoams, a global leader in cellular materials, seeks a North America Account Manager (USA Midwest preferred) who will manage strategic accounts across the United States from a home-based role with travel. Build senior stakeholder relationships, develop account plans and drive revenue growth while collaborating with cross-functional teams to deliver long-term value.

The role emphasizes protecting and expanding existing business with major customers, distributors and fabricators, with

Qualifications

• Significant experience in Key Account Management, Strategic Account Management or Customer Relationship Management within manufacturing, materials, technical or industrial environments.
• Proven experience managing large, complex or high-value customer accounts.
• Strong commercial capability across account planning, pricing, negotiation, forecasting and contract discussions.
• Experience working with senior customer stakeholders and influencing decision-makers.
• Knowledge of Automotive, Medical or Industrial Packaging sectors.

Responsibilities

• Own and develop a portfolio of large, complex and strategically important customer accounts across North America.
• Build trusted relationships with customer stakeholders at multiple levels, acting as the primary commercial contact.
• Create and implement strategic account plans that support customer retention, revenue growth and margin improvement.
• Lead commercial discussions around pricing, contracts, forecasts, supply requirements and business planning.
• Develop a detailed understanding of customer organisations, applications, priorities, programmes and future opportunities.
• Maintain regular customer engagement through site visits, reviews and ongoing account management activities.
• Coordinate closely with technical, operations, supply chain, customer service and product teams to support customer success.
• Champion customer needs internally and ensure actions are delivered effectively.

Skills

Key Account Management

Strategic Account Management

Customer Relationship Management

Pricing & Negotiation

Forecasting

Contract Discussions

Travel willingness

Education

Degree qualification or equivalent commercial or technical experience

Job description

Zotefoams, a global leader in cellular materials, seeks a North America Account Manager (USA Midwest preferred) who will manage strategic accounts across the United States from a home-based role with travel. Build senior stakeholder relationships, develop account plans and drive revenue growth while collaborating with cross-functional teams to deliver long-term value.

The role emphasizes protecting and expanding existing business with major customers, distributors and fabricators, with