Remote North America Strategic Key Account Manager

Zotefoams; Tulsa (OK); Remote; USD 90,000 - 130,000; Full time

Job summary

Zotefoams is seeking a North America Account Manager to manage a portfolio of strategically important customer accounts across the United States. This home-based role involves travel to support large customers, distributors and fabricators, acting as the trusted commercial lead and coordinating internal resources for outstanding service and long-term value.

The role emphasizes protecting and growing existing business with major accounts while identifying opportunities for growth through new

Qualifications

• Significant experience in Key Account Management or Strategic Account Management.
• Experience managing large, complex or high-value customer accounts.
• Strong commercial capability across account planning, pricing, negotiation, forecasting and contract discussions.
• Experience working with senior customer stakeholders.
• Knowledge of Automotive, Medical or Industrial Packaging sectors.

Responsibilities

• Own and develop a portfolio of large, complex and strategically important customer accounts across North America.
• Lead commercial discussions around pricing, contracts, forecasts, supply requirements and business planning.
• Coordinate closely with technical, operations, supply chain, customer service and product teams to support customer success.
• Identify and develop growth opportunities within existing customer organisations.
• Maintain regular customer engagement through site visits, reviews and ongoing account management activities.
• Support product qualification, development and commercialisation activities where required.

Skills

Key Account Management

Strategic Account Management

Customer Relationship Management

Pricing

Negotiation

Forecasting

Contract discussions

Education

Degree qualification or equivalent experience

Job description

Zotefoams is seeking a North America Account Manager to manage a portfolio of strategically important customer accounts across the United States. This home-based role involves travel to support large customers, distributors and fabricators, acting as the trusted commercial lead and coordinating internal resources for outstanding service and long-term value.

The role emphasizes protecting and growing existing business with major accounts while identifying opportunities for growth through new