Remote NOC Analyst I: Grow in Network Ops

VC3, Inc.; Northern (KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Well-being & Support

Growth opportunities

People-First Culture

Transparent Leadership

Job summary

VC3, Inc. is looking for a NOC Analyst I to join our Technology Operations team in a remote capacity across the United States. This entry-level role focuses on monitoring and maintaining our networks and systems to ensure uptime and performance.

You will learn to troubleshoot issues, document changes, and collaborate with cross-functional teams while developing skills through on‑the‑job experience and formal training. A growth mindset and reliable communication are valued traits.

Qualifications

• Associate degree or equivalent work experience.
• Experience with network and system monitoring tools.
• Knowledge of TCP/IP, routing, and switching.
• Strong analytical and problem-solving skills; excellent communication.

Responsibilities

• Monitor network and system performance using monitoring tools.
• Identify and troubleshoot network and system issues, escalate as necessary.
• Perform basic system and network configurations and deployments.
• Maintain accurate documentation of configurations and changes.
• Collaborate with cross-functional teams to resolve issues and implement solutions.
• Monitor and respond to alerts from monitoring tools.
• Communicate issues to internal and external stakeholders.
• Participate in on-call rotation and after-hours incidents as needed.
• Ensure tickets are properly created and notated to account for time.
• Manage workload and ensure SLAs are met.
• Additional duties as required.

Skills

Analytical thinking

Strong communication skills

Teamwork

Attention to detail

Independent work

Education

Associate's degree in Computer Science or related field

Tools

ConnectWise Ticketing

OpenDNS

Kaseya VSA

PRTG

Job description

VC3, Inc. is looking for a NOC Analyst I to join our Technology Operations team in a remote capacity across the United States. This entry-level role focuses on monitoring and maintaining our networks and systems to ensure uptime and performance.

You will learn to troubleshoot issues, document changes, and collaborate with cross-functional teams while developing skills through on‑the‑job experience and formal training. A growth mindset and reliable communication are valued traits.