Remote NOC Analyst II - Network Uptime Champion

VC3, Inc.; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Well-being & Support

Grow with Us

People-First Culture

Transparent Leadership

Job summary

VC3, Inc. is seeking a NOC Analyst II to monitor and maintain our network and systems, ensuring uptime and performance from a remote location in the USA.

This mid-level role offers growth opportunities and a chance to mentor junior analysts within the NOC team. The ideal candidate will have 3+ years in network/system monitoring, experience with tools like ConnectWise, OpenDNS, Kaseya VSA, and PRTG, and solid knowledge of Windows and Linux server concepts.

Qualifications

• Associate's degree in Computer Science or related field, or equivalent work experience.
• 3+ years of experience in network and system monitoring or related field.
• Experience with network and system monitoring tools; ConnectWise Ticketing, OpenDNS, Kaseya VSA, and PRTG a plus.
• Knowledge of advanced networking concepts such as load balancing, VPN, and firewalls.
• Advanced understanding of server and operating system concepts, including Windows and Linux.

Responsibilities

• Monitor network and system performance using various monitoring tools and software.
• Identify and troubleshoot complex network and system issues, escalating as necessary.
• Maintain accurate documentation of network and system configurations and changes.
• Collaborate with cross-functional teams to resolve issues and implement solutions.
• Monitor and respond to alerts and notifications generated by our network and system monitoring tools.

Skills

Network monitoring

System monitoring

Troubleshooting

Team mentorship

Communication

Windows

Linux

Education

Associate's degree or equivalent

Tools

ConnectWise

OpenDNS

Kaseya VSA

PRTG

Job description

VC3, Inc. is seeking a NOC Analyst II to monitor and maintain our network and systems, ensuring uptime and performance from a remote location in the USA.

This mid-level role offers growth opportunities and a chance to mentor junior analysts within the NOC team. The ideal candidate will have 3+ years in network/system monitoring, experience with tools like ConnectWise, OpenDNS, Kaseya VSA, and PRTG, and solid knowledge of Windows and Linux server concepts.