Remote Night-Shift Verifications Specialist

First Advantage Global operating Centre; United States; A distancia; USD 40.000 - 65.000; Jornada completa

Descripción de la vacante

First Advantage Global operating Centre in the United States seeks an Operations Specialist to handle inbound/outbound calls for reference, education, credential and employment verifications. A strong eye for detail and analytical reporting are essential.

The role requires excellent English, basic computer skills, and readiness to work a night shift remotely. You will update databases, coordinate with other departments, and deliver comprehensive verification reports to clients.

Formación

• Experience with inbound calls is helpful but not required.
• Excellent command of English and strong attention to detail.
• Ability to handle reference verifications and reports accurately.

Responsabilidades

• Handle inbound and outbound calls for employment, education and other verifications.
• Obtain verification information via phone, fax, mail, etc.
• Investigate and confirm reference credibility.
• Update reference contact information in the database.
• Answer inquiries from candidates and clients about background check status.
• Coordinate with other departments by phone and email.
• Update database and complete verification reports.
• Set up client orders and perform database checks as needed.

Conocimientos

Inbound calls

Attention to detail

Analytical skills

English proficiency

Herramientas

Microsoft Office

Web browsers

Descripción del empleo

First Advantage Global operating Centre in the United States seeks an Operations Specialist to handle inbound/outbound calls for reference, education, credential and employment verifications. A strong eye for detail and analytical reporting are essential.

The role requires excellent English, basic computer skills, and readiness to work a night shift remotely. You will update databases, coordinate with other departments, and deliver comprehensive verification reports to clients.