Remote Night RN: Teletriage & Care Navigator

Devoted

United States

Remote

USD 85,000 - 110,000

Full time

12 days ago

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Benefits offered by this job

Health insurance
Dental plan
Vision plan
Paid time off
Mobile stipend
Stock options
Bonus eligibility
Parental leave
401K

Job summary

Devoted Health is seeking a Triage Clinical Guide (Registered Nurse) to provide telephonic clinical triage for members in the United States. The role involves guiding patients to the right care, coordinating with internal care resources, and supporting telehealth visits from a remote location.

You will work five rotating night shifts per week, including weekends and holidays, on a schedule that supports 24/7 coverage.

Qualifications

  • Active, unencumbered RN license required.
  • Minimum of 5 years direct patient care experience.
  • Prior triage experience in ED, ICU, primary care, or telephonic triage.

Responsibilities

  • Provide clinical triage via telephone and patient portal.
  • Coordinate care to appropriate services within Devoted network.
  • Deliver telehealth support to patients.
  • Monitor patient portal chat and respond within response goals.
  • Escalate to acute clinical triage as needed and document appropriately.
  • Collaborate with a multidisciplinary team of RNs, NPs, PAs, MDs, and staff.
  • Engage in ongoing learning and share knowledge with teammates.
  • Advocate for patient-centered care and safe, effective outcomes.

Skills

RN license
5+ years experience
Triage experience
Telehealth
EMR proficiency
Communication skills
multitasking

Education

BSN preferred

Job description

Devoted Health is seeking a Triage Clinical Guide (Registered Nurse) to provide telephonic clinical triage for members in the United States. The role involves guiding patients to the right care, coordinating with internal care resources, and supporting telehealth visits from a remote location.

You will work five rotating night shifts per week, including weekends and holidays, on a schedule that supports 24/7 coverage.

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