Night RN Triage Guide - Telehealth & Care Coordination

Devoted Health; Oregon; Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health plan

Generous PTO

Mobile stipend

Stock options

Bonus eligibility

401K plan

Parental leave

Job summary

Devoted Health is seeking a Triage Clinical Guide (Registered Nurse) to provide telephonic clinical triage and care coordination for its members. This full-time night-shift role supports patients; you’ll triage, educate, and connect them with the right care.

You will join a multidisciplinary team, collaborate across departments, and participate in ongoing learning. A Compact RN license, 5 years of patient care, and telehealth experience are required, with BSN preferred.

Qualifications

• Active, unencumbered Compact RN license or ability to obtain licenses as needed.
• Minimum 5 years direct patient care experience.
• Prior clinical triage experience in ED/ICU/primary care or telephonic settings.
• Two or more years telehealth experience.
• Comfort with EMR, remote software, and video systems.

Responsibilities

• Provide clinical triage via telephone and patient portal.
• Coordinate care and direct to appropriate services.
• Deliver telehealth support and educate patients.
• Escalate acute symptoms to triage team as needed.
• Collaborate with RN, NP, PA, MD and medical assistants.
• Engage in ongoing learning and skill development.
• Advocate for patients and ensure strong member experience.

Skills

RN license (Compact)

Clinical triage

Telehealth experience

EMR proficiency

Excellent communication

Education

BSN preferred

Tools

EMR software

Video telemedicine platforms

Remote patient software

Job description

Devoted Health is seeking a Triage Clinical Guide (Registered Nurse) to provide telephonic clinical triage and care coordination for its members. This full-time night-shift role supports patients; you’ll triage, educate, and connect them with the right care.

You will join a multidisciplinary team, collaborate across departments, and participate in ongoing learning. A Compact RN license, 5 years of patient care, and telehealth experience are required, with BSN preferred.