Remote Network Operations Analyst

CAI; San Juan (PR); Remoto; USD 80.000 - 110.000; Tempo pieno

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain and secure the organization’s server infrastructure. This role emphasizes monitoring performance, applying patches, managing backups, and resolving server issues in a remote, full-time capacity.

The successful candidate will have extensive experience with Windows and Linux servers, virtualization technologies (VMware/Hyper-V), and strong knowledge of DNS/DHCP/TCP/IP, plus excellent communication for remote collaboration.

Competenze

• At least 5 years of experience in server administration.
• Strong knowledge of server hardware, operating systems, and server infrastructure.
• Hands-on experience managing Windows and/or Linux servers.
• Experience with virtualization technologies such as VMware or Hyper‑V.
• Familiarity with network protocols and services, including DNS, DHCP, and TCP/IP.
• Knowledge of server patching, system monitoring, backup, and recovery processes.
• Strong troubleshooting and problem-solving skills with attention to detail.
• Excellent communication skills and the ability to work effectively in a remote team environment.

Mansioni

• Monitor server health, availability, and performance to ensure reliable system operations.
• Apply operating system patches, security updates, and software upgrades to maintain system security and efficiency.
• Implement, monitor, and maintain backup and recovery procedures to ensure data integrity and availability.
• Manage user accounts, permissions, access controls, and authentication mechanisms.
• Provide technical support to IT staff and employees by investigating and resolving server-related issues.
• Monitor system resources and identify opportunities to improve server performance and reliability.
• Maintain server configurations, system documentation, and operational procedures.

Conoscenze

5+ years experience

Server hardware

Windows servers

Linux servers

Networking TCP/IP DNS DHCP

Remote teamwork

Troubleshooting

Strumenti

VMware

Hyper-V

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain and secure the organization’s server infrastructure. This role emphasizes monitoring performance, applying patches, managing backups, and resolving server issues in a remote, full-time capacity.

The successful candidate will have extensive experience with Windows and Linux servers, virtualization technologies (VMware/Hyper-V), and strong knowledge of DNS/DHCP/TCP/IP, plus excellent communication for remote collaboration.