Remote Network Operations & Incident Specialist

Apex Systems; Irvine (CA); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

ESPP

HSA

Career coaching

Job summary

Everforth Apex is seeking an Operations Specialist for its Global Network Operations Center. The role focuses on proactive monitoring, rapid triage, and incident response across global operations, with a focus on reducing false positives and improving service delivery.

The position emphasizes collaboration across departments, updating runbooks, and maintaining thorough documentation. Ideal candidates have systems ops experience, strong Linux/networking skills, and familiarity with cloud

Qualifications

• Education in CS/IT or equivalent practical systems ops experience.
• Experience in systems operations, network monitoring, or incident response in an enterprise.
• Hands-on with Linux, networking, monitoring, logs, and CI/CD tools.

Responsibilities

• Monitor inbound communications to identify and track production incidents.
• Triage problems and improve detection accuracy using systems, network, and cloud knowledge.
• Drive resolution of user-impacting issues and follow up on active incidents.

Skills

Linux administration

Networking fundamentals

Monitoring tools

AWS/Cloud

Education

Bachelor's degree in CS/IT

Tools

Docker

Kubernetes

GitHub Enterprise

Terraform

Job description

Everforth Apex is seeking an Operations Specialist for its Global Network Operations Center. The role focuses on proactive monitoring, rapid triage, and incident response across global operations, with a focus on reducing false positives and improving service delivery.

The position emphasizes collaboration across departments, updating runbooks, and maintaining thorough documentation. Ideal candidates have systems ops experience, strong Linux/networking skills, and familiarity with cloud