Remote Network Operations Engineer 24x7 Response

Eliassen Group; Cheyenne (WY); Remote; USD 69,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Life insurance

Job summary

Eliassen Group is seeking a Network Operations Engineer/Analyst to provide real-time monitoring and incident response across a large enterprise network environment. The role emphasizes eyes-on-glass operations, proactive detection, and swift triage of circuit and connectivity events across 500+ global sites.

Ideal candidates have 3–5 years in network operations, strong Layer 1–3 troubleshooting, and proven coordination with ISPs.

Qualifications

• Bachelor's degree preferred; highly qualified candidates without a degree may be considered.
• 3–5 years in network operations or NOC with Cisco exposure.
• Hands-on eyes-on-glass monitoring in a 24x7 setting.
• Proficiency in Layer 1–3 troubleshooting and incident management.

Responsibilities

• Monitor enterprise network health and respond to real-time incidents across multiple environments.
• Triage and resolve circuit and connectivity outages, including BGP events, tunnels, and VLAN issues.
• Navigate Cisco devices and execute diagnostic commands to isolate Layer 1–3 faults.
• Coordinate with ISPs and vendors to escalate and drive resolution.
• Communicate status and impact through emails, calls, and updates.
• Support preemptive mitigation and proactive monitoring practices.
• Transition to independent operations after ramp-up and training.

Skills

Cisco exposure

Eyes-on-glass monitoring

Incident management

Strong communication

Education

Bachelor's degree preferred

Tools

SecureCRT

SolarWinds

Riverbed

Packet analysis

Ansible

Scripting/automation

Job description

Eliassen Group is seeking a Network Operations Engineer/Analyst to provide real-time monitoring and incident response across a large enterprise network environment. The role emphasizes eyes-on-glass operations, proactive detection, and swift triage of circuit and connectivity events across 500+ global sites.

Ideal candidates have 3–5 years in network operations, strong Layer 1–3 troubleshooting, and proven coordination with ISPs.