Network Operations Engineer / Network Operations Analyst

Eliassen Group; Cheyenne (WY); Remote; USD 69,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Life insurance

Job summary

Eliassen Group is seeking a Network Operations Engineer/Analyst to provide real-time monitoring and incident response across a large enterprise network environment. The role emphasizes eyes-on-glass operations, proactive detection, and swift triage of circuit and connectivity events across 500+ global sites.

Ideal candidates have 3–5 years in network operations, strong Layer 1–3 troubleshooting, and proven coordination with ISPs.

Qualifications

• Bachelor's degree preferred; highly qualified candidates without a degree may be considered.
• 3–5 years in network operations or NOC with Cisco exposure.
• Hands-on eyes-on-glass monitoring in a 24x7 setting.
• Proficiency in Layer 1–3 troubleshooting and incident management.

Responsibilities

• Monitor enterprise network health and respond to real-time incidents across multiple environments.
• Triage and resolve circuit and connectivity outages, including BGP events, tunnels, and VLAN issues.
• Navigate Cisco devices and execute diagnostic commands to isolate Layer 1–3 faults.
• Coordinate with ISPs and vendors to escalate and drive resolution.
• Communicate status and impact through emails, calls, and updates.
• Support preemptive mitigation and proactive monitoring practices.
• Transition to independent operations after ramp-up and training.

Skills

Cisco exposure

Eyes-on-glass monitoring

Incident management

Strong communication

Education

Bachelor's degree preferred

Tools

SecureCRT

SolarWinds

Riverbed

Packet analysis

Ansible

Scripting/automation

Job description

Network Operations Engineer / Network Operations Analyst

Anywhere

Type: Contract

Category: Engineer

Industry: Financial Services

Workplace Type: Remote

Standard Hours: Open

Reference ID: JN -092026-108482

Date Posted: 09/02/2026

Shortcut: http://careers.eliassen.com/eFB5mP

Description

Remote

Our client seeks a Network Operations Engineer / Network Operations Analyst to provide real-time monitoring and incident response across a large enterprise network environment. The role centers on eyes‑on‑glass operations, proactive detection, and swift triage of circuit and connectivity events across 500+ global sites. The position requires strong Layer 1–3 troubleshooting, vendor coordination, and clear communication while following established SOPs in a 24x7 monitored environment. Typical shift is approximately 2:00 PM–11:00 PM Eastern with a likely weekend schedule after initial training.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $50.00 to $55.00/hr. w2

Responsibilities

• Monitor enterprise network health and respond to real‑time incidents across Discover, Diners Club, and Pulse environments.
• Triage and resolve circuit and connectivity outages, including BGP events, tunnels, and VLAN issues.
• Navigate Cisco devices and execute diagnostic commands to isolate Layer 1–3 faults.
• Coordinate directly with ISPs and vendors to elevate and drive resolution.
• Communicate status and impact through emails, calls, and documented updates.
• Prioritize multiple simultaneous outages and maintain engagement until stabilization.
• Follow established SOPs and contribute to documentation quality.
• Operate within a primary/secondary rotation balancing active incidents and support activities.
• Support preemptive mitigation and proactive monitoring practices.
• Transition to independent operations after ramp‑up and training.

Experience Requirements

• Approximately 3–5 years in network operations or NOC with strong Cisco exposure.
• Hands‑on eyes‑on‑glass monitoring experience in a 24x7 setting.
• Proficiency in Layer 1–3 troubleshooting and incident management.
• Experience handling circuit outages, BGP, VLANs, and tunneling scenarios.
• Proven coordination with ISPs and carriers during outages.
• Comfort managing multiple concurrent incidents with clear escalation paths.
• Strong written and verbal communication skills.
• Tools and skills: Cisco networking, SecureCRT, network monitoring. Nice to have: SolarWinds, Riverbed, packet analysis, BGP, VLANs/tunneling, Ansible, scripting/automation, AI exposure.

Education Requirements

Bachelor's degree preferred. A highly qualified candidate without a degree may be considered.

Benefits

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre‑tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked‑in state/locality.

Equal Opportunity

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Afffirmed Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.