NEMT Dispatch Specialist - Flexible Hours & Impact

Mlhco; Cornelius (NC); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Training provided

Team environment

Job summary

My Little Helper & Co LLC is seeking a Logistics Navigator to coordinate and schedule non-emergency medical transportation services, ensuring clear communication between clients and drivers and delivering high-quality customer service. The role handles dispatch, driver scheduling, real-time updates, and issue resolution in a team-oriented environment.

Flexible part-time or full-time schedules (weekends available) with hourly compensation of $18.00, and opportunities for training and career

Qualifications

• Proficiency in dispatch or CRM software.
• Strong organizational and multitasking skills.
• Excellent communication and problem-solving abilities.
• Ability to remain calm under pressure.

Responsibilities

• Manage incoming and outgoing calls for service requests.
• Schedule and dispatch drivers effectively, optimizing routes.
• Communicate real-time updates and changes to drivers and clients.
• Monitor and address issues, ensuring timely resolutions.
• Maintain accurate logs of service calls, schedules, and incidents.
• Provide exceptional customer service and resolve client concerns.
• Collaborate with team members to ensure operational efficiency.
• Use dispatch software and tools proficiently.

Skills

Dispatch/CRM software

Organizational skills

Multitasking

Communication skills

Job description

My Little Helper & Co LLC is seeking a Logistics Navigator to coordinate and schedule non-emergency medical transportation services, ensuring clear communication between clients and drivers and delivering high-quality customer service. The role handles dispatch, driver scheduling, real-time updates, and issue resolution in a team-oriented environment.

Flexible part-time or full-time schedules (weekends available) with hourly compensation of $18.00, and opportunities for training and career