Remote Multi-Line Claims Supervisor - Captive Programs

CCMSI; Las Vegas (NV); A distancia; USD 95.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4 weeks PTO

10 paid holidays

Medical, Dental, Vision, Life, and Dis

401(k) and ESOP

Career growth

Employee-owned culture

Descripción de la vacante

CCMSI is seeking an experienced Multi-Line Claim Supervisor to lead a team focused on complex casualty claims within captive programs. The role covers construction, agribusiness, gaming, retail, transportation, and other commercial accounts across the United States.

The successful candidate will provide technical leadership on liability, coverage interpretation, risk transfer, and litigation management, while maintaining strong client relationships and guiding staff development.

Formación

• Current adjuster license in home state; multiple licenses preferred.
• 10+ years of multi-line casualty claim handling experience.
• Minimum 5 years of supervisory, management, or leadership experience.
• Extensive experience handling or overseeing complex litigated liability claims.
• Strong knowledge of coverage analysis, policy interpretation, and liability assessment.
• Advanced understanding of contractual risk transfer, including indemnity and additional insured provisions.
• Demonstrated experience managing litigation and working directly with defense counsel.
• Excellent verbal and written communication skills, including executive-level client interaction.
• Strong organizational, analytical, and decision-making abilities.
• Proficiency with Microsoft Office applications and claim management systems.

Responsabilidades

• Supervise and develop a team of multi-line claim professionals handling complex casualty claims.
• Provide technical guidance and file oversight on high-exposure, litigated, and coverage-sensitive claims.
• Assist with coverage analysis, policy interpretation, liability evaluation, and claim strategy development.
• Provide expertise regarding contractual risk transfer, including indemnification agreements, hold harmless provisions, and additional insured obligations.
• Review significant exposures and establish appropriate reserving strategies.
• Partner with defense counsel to develop litigation plans, evaluate settlement opportunities, and drive timely claim resolution.
• Serve as a primary escalation point for complex claim issues and client concerns.
• Participate in stewardship meetings, claim reviews, and strategic planning sessions with clients and captive stakeholders.
• Monitor claim quality, compliance, diary management, reporting requirements, and service commitments.
• Analyze claim trends and operational metrics to identify opportunities for improved outcomes and efficiency.
• Mentor, coach, and develop staff through file reviews, training, and performance management.
• Collaborate with senior leadership on staffing, workload balancing, and account strategy.
• Ensure adherence to CCMSI claim handling standards, client instructions, and applicable regulatory requirements.

Conocimientos

Adjuster license

Casualty claims

Leadership

Litigation coordination

Coverage analysis

Microsoft Office

Claim management systems

Educación

Licenses & Certifications (e.g., CPCU/AIC/ARM/SCLA)

Herramientas

Microsoft Office

Claim management systems

Descripción del empleo

CCMSI is seeking an experienced Multi-Line Claim Supervisor to lead a team focused on complex casualty claims within captive programs. The role covers construction, agribusiness, gaming, retail, transportation, and other commercial accounts across the United States.

The successful candidate will provide technical leadership on liability, coverage interpretation, risk transfer, and litigation management, while maintaining strong client relationships and guiding staff development.