Remote MSP Systems Engineer — Windows & Hybrid

SHI; Juneau (AK); À distance; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Diversity commitment

Professional growth opportunities

Health and financial benefits

World-class facilities or remote‑first

Résumé du poste

SHI is seeking a Systems Engineer for our MSP team to manage Windows Server environments, Microsoft infrastructure services, and cross‑customer support across cloud and hybrid setups.

You will implement, administer, and troubleshoot with strong on‑premises and cloud skills, participate in builds and migrations, and contribute to documentation and runbooks. On‑call rotation is expected; remote work options are available.

Qualifications

• 3+ years as Systems Engineer, Windows/Infrastructure role in MSP or enterprise.
• Strong Windows Server experience: installation, lifecycle, patching, security, and performance.
• Hands-on with Active Directory, Group Policy, DNS/DHCP, certificates, trusts, and identity troubleshooting.
• Experience with IIS, Remote Desktop Services, file services, clustering, and SQL Server dependencies.
• Exposure to Hyper-V/VMware virtualization, VM lifecycle, clustering, and high availability.
• PowerShell for admin tasks, reporting, and automation.
• Experience with backup, recovery, and disaster recovery for Windows workloads.

Responsabilités

• Implement, administer, and support Windows Server environments for MSP customers.
• Deploy and troubleshoot Microsoft infrastructure services and identity solutions.
• Support hybrid identity with Entra ID and on-prem AD integration.
• Create build docs, support procedures, and knowledge articles.
• Participate in server builds, migrations, and data center modernization.
• Provide on-call coverage and help resolve critical incidents.
• Collaborate with networking, security, cloud, and apps teams.

Connaissances

Windows Server

Active Directory

PowerShell

Troubleshooting

Documentation

Customer Service

Hybrid Environments

On-call

Formation

Bachelor’s degree in Computer Science or IT

Outils

System Center

Windows Admin Center

Hyper-V

VMware

SQL Server

Entra ID / Azure

Description du poste

SHI is seeking a Systems Engineer for our MSP team to manage Windows Server environments, Microsoft infrastructure services, and cross‑customer support across cloud and hybrid setups.

You will implement, administer, and troubleshoot with strong on‑premises and cloud skills, participate in builds and migrations, and contribute to documentation and runbooks. On‑call rotation is expected; remote work options are available.