Remote MSP/MSSP Platform Engineering Manager

Horizon3.ai

United States

Hybrid

USD 260,000 - 280,000

Full time

4 days ago
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Benefits offered by this job

Inclusive Team
Growth Opportunities
Innovative Culture
Hybrid & Remote Work
Competitive Compensation with equity

Job summary

Horizon3.ai is seeking an engineering leader to own and scale the MSP/MSSP team, driving platform capabilities for multi-tenant, scalable operations. This remote role focuses on partnering with MSPs/MSSPs to deliver NodeZero-based services at scale.

You will build and mentor engineers, shape architecture for tenant isolation and admin flows, and collaborate with Product, Sales, and Success teams to meet partner needs while guiding a strategic roadmap.

Qualifications

  • Experience leading engineering teams building multi-tenant SaaS platforms at scale.
  • Strong background in multi-tenancy, tenant isolation, and partner models.
  • Experience with MSP/MSSP channel software models — MSP, MSSP, OEM, white-label, reseller, or co-branded platforms.
  • Proven track record delivering complex platform capabilities from design through production at scale.
  • Knowledge of at least one major cloud provider (AWS, GCP, or Azure).

Responsibilities

  • Lead the MSP/MSSP engineering team and drive platform capabilities.
  • Collaborate with Product, Customer Success, Partnerships, and Sales to align the roadmap with partner needs.
  • Balance partner support with a roadmap of platform improvements and new MSP/MSSP capabilities.
  • Hire and mentor software engineers focused on multi-tenant and partner platform systems.

Skills

Multi-tenant SaaS
Cloud platforms (AWS/GCP/Azure)
Backend development (Python/Go)
RBAC / IAM / access management
Design reviews / RFCs
Team leadership / remote management
Stakeholder communication

Job description

Horizon3.ai is seeking an engineering leader to own and scale the MSP/MSSP team, driving platform capabilities for multi-tenant, scalable operations. This remote role focuses on partnering with MSPs/MSSPs to deliver NodeZero-based services at scale.

You will build and mentor engineers, shape architecture for tenant isolation and admin flows, and collaborate with Product, Sales, and Success teams to meet partner needs while guiding a strategic roadmap.

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