Remote Mortgage Vendor Management Lead

Carrington; Jackson (MS); Remote; USD 71,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits

Discretionary 401(k) match

Employee discounts

Educational reimbursement

Training programs

Job summary

Carrington Mortgage Services is seeking a Vendor Management Supervisor to lead a national team of Vendor Management Specialists in selecting, monitoring and assessing third-party vendors for mortgage operations, including law firms, origination and marketing vendors. This role supports compliance with SLAs, KPIs and investor guidelines while working remotely.

You will train staff, report on performance, manage risk assessments and vendor scorecards, and coordinate audits.

Qualifications

• Five (5) or more years in mortgage servicing, auditing, finance, compliance or vendor management.
• A minimum of three (3) years in a lead or supervisory role with two or more direct reports.
• Demonstrated experience in establishing, negotiating, and enforcing vendor contracts and SLAs.
• Management reporting experience.
• Ability to work independently in a complex remote environment managing nationwide teams.
• Proficient in MS Office with advanced skills in Outlook, SharePoint, Excel, Word, PowerPoint, Teams and Visio.

Responsibilities

• Supervise the daily activities of Vendor Management staff and set performance expectations.
• Regularly monitor and assess compliance of all third-party vendors with regulatory and internal policies.
• Lead and motivate staff; manage work distribution and provide coaching.
• Maintain and improve department policies, forms, reports and training materials.
• Oversee vendor onboarding, annual re-certifications, and risk assessments.
• Review vendor scores and audit responses; coordinate with stakeholders to address issues.

Skills

Vendor management

Leadership

Contract negotiation

Regulatory compliance

Analytical thinking

Time management

Communication

Education

High school diploma

Bachelor’s degree preferred

Tools

Outlook

SharePoint

Excel

Word

PowerPoint

Teams

Visio

Job description

Carrington Mortgage Services is seeking a Vendor Management Supervisor to lead a national team of Vendor Management Specialists in selecting, monitoring and assessing third-party vendors for mortgage operations, including law firms, origination and marketing vendors. This role supports compliance with SLAs, KPIs and investor guidelines while working remotely.

You will train staff, report on performance, manage risk assessments and vendor scorecards, and coordinate audits.