Remote Mortgage Servicing Specialist, Special Loans

Carrington; Atlanta (GA); À distance; USD 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Comprehensive healthcare plans

Discretionary 401(k) match

Educational Reimbursement

Employee referrals program

Training programs

Charitable foundation involvement

Résumé du poste

Carrington Mortgage Services is seeking a remote-eligible Mortgage Servicing Support professional to handle special loan products, including modifications, ARM contracts, and SCRA-related tasks. The role requires attention to detail and familiarity with mortgage documentation, with starting pay between $19 and $23 per hour.

The position involves reviewing service releases, maintaining ARM indexes, assisting Loss Mitigation, and ensuring accurate system updates across the servicing portfolio.

Qualifications

• Familiarity with special loan product types and documentation.
• Intermediate skills in Microsoft Word and Excel required.
• Intermediate industry-related experience preferred.
• Ability to understand, remember, and communicate routine, factual information.
• Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit.
• Ability to organize and prioritize own work schedule on short-term basis (longer than one month).
• Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy.
• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

Responsabilités

• Review of service release loans to ensure proper documentation prior to being released.
• Review and maintain adjustable-rate mortgage (ARM) contracts, indexes and balloon plans, if not available in the system.
• Audit pending payment changes to ensure system and future payment change notifications are accurate.
• Assist other CMS departments with special loan-related inquiries such as supporting Home Retention/Loss Mitigation with modification-related issues.
• Audit the entire loan servicing portfolio to identify new loans that meet SCRA protection requirements and send letters accordingly.
• Maintain the daily index values and populate ARM indices into the servicing system to ensure proper payments.

Connaissances

Special loan products

Mortgage servicing

Microsoft Word

Microsoft Excel

Documentation familiarity

Attention to detail

Formation

High school diploma or equivalent

Some college preferred

Mortgage servicing experience

Outils

Microsoft Word

Microsoft Excel

Description du poste

Carrington Mortgage Services is seeking a remote-eligible Mortgage Servicing Support professional to handle special loan products, including modifications, ARM contracts, and SCRA-related tasks. The role requires attention to detail and familiarity with mortgage documentation, with starting pay between $19 and $23 per hour.

The position involves reviewing service releases, maintaining ARM indexes, assisting Loss Mitigation, and ensuring accurate system updates across the servicing portfolio.