Remote Modern Workplace Engineering Manager

Southern New Hampshire University; Idaho; Remote; USD 97,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

Paid time off

Retirement plan

Free tuition

Parental leave

Wellbeing resources

Job summary

Southern New Hampshire University seeks a Modern Workplace Engineering Manager to lead a team of engineers and administrators responsible for Microsoft 365, endpoint management, identity, automation, and related technologies.

You will translate strategy into technical execution, develop the team's capabilities, and provide hands-on leadership for high-impact initiatives. This role reports to the Director of Modern Workplace Engineering and offers remote work within approved states.

Qualifications

• Seven or more years of progressive experience in Microsoft 365, endpoint engineering, infrastructure, systems administration, Modern Workplace technologies, or a related technical field.
• Three or more years of formal people-management, supervisory, technical‑leadership, or team‑leadership experience.
• Bachelor's degree or equivalent years of experience in lieu of degree acceptable.

Responsibilities

• Lead, coach, and develop a team of Modern Workplace engineers and administrators.
• Provide hands‑on technical leadership across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device‑management technologies.
• Serve as a senior escalation point for complex technical incidents, service disruptions, implementation challenges, and architectural decisions.
• Participate directly in technical discovery, solution design, configuration, testing, deployment, troubleshooting, and documentation when needed.
• Review technical designs, implementation plans, scripts, configurations, and operational procedures for quality, security, scalability, and supportability.
• Manage work intake, prioritization, resource assignment, execution, and follow-through across operational and project-based work.
• Translate departmental strategy and institutional requirements into technical roadmaps, delivery plans, and team assignments.
• Establish clear technical standards, engineering practices, documentation requirements, and accountability expectations.
• Conduct regular one‑on‑one meetings, performance discussions, technical coaching, and professional‑development planning.
• Identify skill gaps and create opportunities for cross‑training, knowledge sharing, mentoring, and technical growth.
• Partner with the Director on platform strategy, architecture, workforce planning, budgeting, vendor management, and service improvement.

Skills

Microsoft 365

Endpoint management

People management

Strategic planning

Communication

Security governance

Education

Bachelor's degree

Tools

Intune

Windows

macOS

MECM

Autopilot

Teams

SharePoint

OneDrive

Entra ID

Power Platform

Copilot

Job description

Southern New Hampshire University seeks a Modern Workplace Engineering Manager to lead a team of engineers and administrators responsible for Microsoft 365, endpoint management, identity, automation, and related technologies.

You will translate strategy into technical execution, develop the team's capabilities, and provide hands-on leadership for high-impact initiatives. This role reports to the Director of Modern Workplace Engineering and offers remote work within approved states.