Remote Modern Workplace Engineering Manager

Southern New Hampshire University; Tennessee; Remote; USD 97,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision plans

Paid time off

Retirement plan

Free tuition program

Parental leave

Mental health resources

Job summary

Southern New Hampshire University is hiring a Modern Workplace Engineering Manager to lead a team of engineers and administrators, driving daily operation, engineering excellence, and continuous improvement of Microsoft 365, endpoint management, collaboration, and identity services.

You will translate strategy into technical roadmaps, mentor staff, and collaborate with security and infrastructure teams to deliver secure, scalable solutions. The role supports remote work options.

Qualifications

• Seven or more years of progressive experience in Microsoft 365, endpoint engineering, infrastructure, systems administration, Modern Workplace technologies, or a related technical field.
• Three or more years of formal people-management, supervisory, technical‑leadership, or team‑leadership experience.
• Bachelor's degree or equivalent years of experience in lieu of degree acceptable
• Strong hands‑on experience with Microsoft 365 administration and at least two major Modern Workplace disciplines, such as endpoint management, collaboration, identity, automation, messaging, or device engineering.
• Experience troubleshooting complex technical issues and guiding engineers through resolution.
• Experience designing, implementing, and supporting enterprise‑scale technology solutions.

Responsibilities

• Lead, coach, and develop a team of Modern Workplace engineers and administrators.
• Provide hands‑on technical leadership across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device‑management technologies.
• Serve as a senior escalation point for complex technical incidents, service disruptions, implementation challenges, and architectural decisions.
• Participate directly in technical discovery, solution design, configuration, testing, deployment, troubleshooting, and documentation when needed.
• Review technical designs, implementation plans, scripts, configurations, and operational procedures for quality, security, scalability, and supportability.
• Manage work intake, prioritization, resource assignment, execution, and follow-through across operational and project-based work.

Skills

Microsoft 365 administration

Endpoint management

Infrastructure

Systems administration

Modern Workplace technologies

Communication

Education

Bachelor's degree or equivalent years of experience in lieu of degree acceptable

Tools

Intune

Windows

MECM

Autopilot

Teams

SharePoint

OneDrive

Entra ID

Power Platform

Copilot

Job description

Southern New Hampshire University is hiring a Modern Workplace Engineering Manager to lead a team of engineers and administrators, driving daily operation, engineering excellence, and continuous improvement of Microsoft 365, endpoint management, collaboration, and identity services.

You will translate strategy into technical roadmaps, mentor staff, and collaborate with security and infrastructure teams to deliver secure, scalable solutions. The role supports remote work options.