Remote Modern Workplace Engineering Lead

Southern New Hampshire University; Salem (NH); Remote; USD 97,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

Paid time off 5 weeks

Retirement plan

Free tuition program

Parental leave

Mental health resources

Job summary

Southern New Hampshire University is seeking a Senior Modern Workplace Engineering Manager to lead a team of engineers and administrators. You will stay hands-on across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device management while translating strategy into technical roadmaps.

You’ll mentor engineers, drive incident response and architectural decisions, review designs, and coordinate delivery with IT teams.

Qualifications

• Seven or more years of progressive experience in Microsoft 365 and Modern Workplace technologies.
• Three or more years of formal people-management experience.
• Bachelor's degree or equivalent years of experience.
• Hands-on experience with Microsoft 365 administration and multiple Modern Workplace disciplines.
• Experience designing and supporting enterprise-scale technology solutions.
• Experience reviewing designs and operational documentation.
• Demonstrated coaching and performance management experience.
• Ability to manage competing priorities and stakeholder expectations.

Responsibilities

• Lead and develop a team of Modern Workplace engineers and admins.
• Provide hands-on technical leadership across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device-management technologies.
• Serve as escalation point for complex incidents and architectural decisions.
• Participate in discovery, design, configuration, deployment, troubleshooting and documentation.
• Review designs, implementation plans, scripts, configurations, and procedures for quality, security, scalability, and supportability.
• Manage work intake, prioritization, resources, execution, and follow-through across operations and projects.
• Translate departmental strategy into technical roadmaps, delivery plans, and team assignments.
• Establish clear technical standards, engineering practices, documentation requirements, and accountability.
• Conduct regular one-on-one meetings, performance discussions, technical coaching, and professional-development planning.
• Identify skill gaps and create cross-training, mentoring, and technical growth opportunities.
• Coordinate technical delivery across Microsoft 365, Intune, Windows, macOS, MECM, Autopilot, Teams, SharePoint, OneDrive, Entra ID, Power Platform, Copilot.
• Work with Information Security, Infrastructure, Enterprise Apps, Service Management and other ITS teams to design and deliver secure, reliable solutions.
• Support incident, problem, change, request, release, and configuration-management practices.
• Evaluate emerging technologies and recommend improvements to the Modern Workplace environment.
• Develop automation and encourage scripting, standardization, and repeatable engineering practices.
• Monitor service performance, platform health, and delivery outcomes.
• Communicate risks, dependencies, status, and resource needs to leadership.
• Represent Modern Workplace Engineering in technical reviews and governance forums.
• Other responsibilities as assigned

Skills

Microsoft 365 administration

Endpoint engineering

People management

Technical leadership

Enterprise-scale solutions

Security governance

Communication

Project prioritization

Education

Bachelor's degree or equivalent

Tools

Intune

Windows

macOS

MECM

Autopilot

Power Platform

Copilot

Job description

Southern New Hampshire University is seeking a Senior Modern Workplace Engineering Manager to lead a team of engineers and administrators. You will stay hands-on across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device management while translating strategy into technical roadmaps.

You’ll mentor engineers, drive incident response and architectural decisions, review designs, and coordinate delivery with IT teams.