Remote Mid-Market SaaS Account Executive

ServiceNow; United States; Remote; USD 90,000 - 149,000; Full time

Benefits offered by this job

Health plans

401(k) plan

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow is seeking a Lead Mid-Market Account Executive in San Diego with remote options. You will drive new business sales revenue from a SaaS license model, owning high-velocity product-led motions for SMB and Mid-Market accounts.

You will convert trial users, build multi-stakeholder relationships, expand within accounts, and forecast pipelines in a fast-paced, quota-driven environment. Competitive compensation includes base pay, equity where applicable, and strong benefits.

Qualifications

• Experience integrating AI into work processes or using AI-powered tools.
• 5+ years of sales experience in software/SaaS with SMB or Mid-Market focus.
• Proven PLG/self-serve motion experience including trial conversions.
• Trusted relationships with current and prospective clients and internal teams.
• Ability to produce new business, negotiate, and engage senior leaders.
• Consistently meet or exceed sales targets in a high-velocity environment.

Responsibilities

• Convert product-qualified leads from free trials and inbound requests into paid, annual commitments.
• Build relationships with IT leaders, CIOs, COOs, HR and Legal leaders, and operations heads.
• Expand accounts by identifying new teams that can benefit from Flow across IT, HR, Legal, Finance.
• Run a high-volume pipeline for SMB and Mid-Market with disciplined forecasting and CRM hygiene.
• Act as trusted advisor, map customer needs to Flow, and reduce ticket queues.
• Partner with existing ServiceNow customers to activate Flow and accelerate time to value.

Skills

AI in sales

SaaS sales

PLG motions

Relationship building

New business

Negotiation

Sales targets

Slack/Teams

ITSM workflows

Customer success

Job description

ServiceNow is seeking a Lead Mid-Market Account Executive in San Diego with remote options. You will drive new business sales revenue from a SaaS license model, owning high-velocity product-led motions for SMB and Mid-Market accounts.

You will convert trial users, build multi-stakeholder relationships, expand within accounts, and forecast pipelines in a fast-paced, quota-driven environment. Competitive compensation includes base pay, equity where applicable, and strong benefits.