Remote Mid-Market SaaS Account Executive

ServiceNow; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

ServiceNow in Orlando, Florida, is seeking a Lead Mid-Market Account Executive to drive new business in a high-velocity, product-led SaaS environment. You will own the sales motion from self-serve signals to multi-threaded, annual commitments with IT, HR, and operations stakeholders.

You'll convert trials and inbound requests, build executive relationships, and land-and-expand across SMB and Mid-Market accounts while maintaining disciplined forecasting and CRM hygiene.

Qualifications

• 5+ years of software/SaaS sales with SMB or Mid-Market focus.
• Experience running product-led or self-serve motions and PLG signals.
• Proven ability to convert trial users and drive expansion.
• Strong network with senior leaders and decision-makers.
• Consistently meet or exceed sales targets in high-velocity settings.
• Comfort selling via Slack, Microsoft Teams; quick ramp on ITSM/HR workflows.
• Understand Flow's role in IT and operations strategy.

Responsibilities

• Convert product-qualified leads from free trials, inbound requests into paid, annual commitments.
• Build relationships with multiple decision-makers and influencers across IT, HR, Legal, and Finance.
• Expand accounts by identifying new teams and driving land-and-expand across departments.
• Run efficient, repeatable pipeline in a high-volume environment with CRM hygiene.
• Act as a trusted advisor by understanding customer needs and how Flow resolves requests.
• Partner with existing ServiceNow customers to activate Flow using existing licenses and speed value.
• Identify specialists and resources at the right moment and use data to shape outreach and opportunities.

Skills

AI in sales

Enterprise SaaS sales

Product-led growth

Relationship building

Negotiation

Job description

ServiceNow in Orlando, Florida, is seeking a Lead Mid-Market Account Executive to drive new business in a high-velocity, product-led SaaS environment. You will own the sales motion from self-serve signals to multi-threaded, annual commitments with IT, HR, and operations stakeholders.

You'll convert trials and inbound requests, build executive relationships, and land-and-expand across SMB and Mid-Market accounts while maintaining disciplined forecasting and CRM hygiene.