Remote Merchant Onboarding Lead for Ecommerce Payments

Payments Recruitment; Oregon (WI); Hybrid; USD 67,177 - 80,612; Full time

Benefits offered by this job

Bonus and flexible benefits allowance

Job summary

An innovative payments technology firm is seeking an Onboarding Manager to lead the merchant onboarding process. The role involves managing a team, improving processes, and ensuring compliance with banking requirements. Ideal candidates will have experience in customer onboarding, leadership skills, and the ability to thrive in a fast-paced, high-growth environment. Competitive salary and benefits are offered.

Qualifications

• Good background in customer/merchant onboarding, preferably within payments.
• Experience in high-risk industries, e-commerce & subscription models.
• Great planning & communication abilities.

Responsibilities

• Take ownership of the merchant onboarding & application process.
• Manage the onboarding process of all new customers.
• Motivate and inspire the team to achieve agreed KPI’s.

Skills

Customer onboarding

Sales support

Interpersonal skills

Leadership

Job description

An innovative payments technology firm is seeking an Onboarding Manager to lead the merchant onboarding process. The role involves managing a team, improving processes, and ensuring compliance with banking requirements. Ideal candidates will have experience in customer onboarding, leadership skills, and the ability to thrive in a fast-paced, high-growth environment. Competitive salary and benefits are offered.