Merchant Onboarding & Payments Implementation Specialist

Motion Recruitment; Charlotte (NC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Unknown Financial Services Company in Charlotte, NC is hiring a Merchant Services and Client Onboarding Specialist for a hybrid, long-term contract. The role focuses on setting up merchant payment gateways, invoicing solutions, and onboarding new merchants while coordinating with internal teams.

Ideal candidates will have direct onboarding or payments implementation experience, strong client-facing skills, and the ability to manage multiple stakeholders under tight deadlines.

Qualifications

• Direct merchant services/merchant acquiring/payments implementation experience.
• Hands-on onboarding or enabling payment products experience.
• Strong client-facing experience; not purely back-office or advisory.

Responsibilities

• Set up merchant payment gateways and invoicing solutions.
• Manage client relationships (internal and external).
• Escalate issues when needed.
• Project & operations management.
• Work closely with Treasury, Sales and Product teams.

Skills

Merchant onboarding

Payments implementation

Client-facing

Multi-stakeholder management

Deadline-driven

Microsoft Office

Tools

FIS

CyberSource

Job description

Unknown Financial Services Company in Charlotte, NC is hiring a Merchant Services and Client Onboarding Specialist for a hybrid, long-term contract. The role focuses on setting up merchant payment gateways, invoicing solutions, and onboarding new merchants while coordinating with internal teams.

Ideal candidates will have direct onboarding or payments implementation experience, strong client-facing skills, and the ability to manage multiple stakeholders under tight deadlines.