Merchant Onboarding & Operations Coordinator

Sunbit; Los Angeles (CA); Hybrid; USD 35,817 - 38,572; Full time

Benefits offered by this job

Competitive pay and stock options

HSA and Pet Insurance

401(k) with company match

Cell Phone Stipend

Collaborative planning and ownership of deliverables

Job summary

A leading financial technology company in Los Angeles seeks an Operations Coordinator. This hybrid role involves onboarding merchant partners, enhancing product usage, and ensuring long-term success. Candidates should possess excellent communication skills and strong technical aptitude. The position offers competitive pay between $26-$28/hr, stock options, and various benefits in a fast-paced environment. Join us to drive innovation and improve merchant success.

Qualifications

• Experience working with external partners, clients, or accounts preferred.
• Experience in operations, onboarding, customer success, or account support is a plus.

Responsibilities

• Conduct online onboarding and training sessions for platform merchant partners.
• Drive usage and success across accounts.
• Build and maintain strong merchant relationships.
• Monitor operational performance and align with goals.
• Coordinate and manage operational and technical tasks.
• Support the Operations Manager with day-to-day management.

Skills

Excellent verbal and written communication skills

Strong technical skills

Interpersonal skills

Highly organized and detail-oriented

Self-motivated and proactive

Tools

Google Suite

Salesforce

Job description

A leading financial technology company in Los Angeles seeks an Operations Coordinator. This hybrid role involves onboarding merchant partners, enhancing product usage, and ensuring long-term success. Candidates should possess excellent communication skills and strong technical aptitude. The position offers competitive pay between $26-$28/hr, stock options, and various benefits in a fast-paced environment. Join us to drive innovation and improve merchant success.