Remote Mental Health VA - Calls, Scheduling & Support

Winning Assistants; United States; Remote; USD 13,776 - 16,531; Full time

Benefits offered by this job

Dedicated HR & Contractor Support Team

HIPAA & Cybersecurity Training + Certification

Client-Approved Paid or Unpaid Time Off

Job summary

Winning Assistants is hiring a Mental Health Virtual Assistant for a remote position. The role involves supporting a growing U.S.-based mental health practice, handling calls, scheduling, and patient support.

Ideal candidates have experience in healthcare settings, a professional phone presence, and excellent documentation skills. The position offers flexible work hours and various operational responsibilities.

Qualifications

• Must have clear and neutral English communication skills.
• Proven ability in managing heavy call volumes and administrative workload.
• Emotional intelligence and compassion in sensitive situations are essential.

Responsibilities

• Handle high-volume inbound and outbound phone calls professionally.
• Manage appointment scheduling and calendar coordination.
• Follow up on denied/unclaimed insurance claims.

Skills

Professional phone presence

Experience in medical/healthcare settings

Billing and claims follow-up

Excellent documentation skills

Problem-solving skills

Tech-savvy

Education

Medical education or degree

Tools

Therapy Notes

NoteWork

SimplePractice

Epic

Job description

Winning Assistants is hiring a Mental Health Virtual Assistant for a remote position. The role involves supporting a growing U.S.-based mental health practice, handling calls, scheduling, and patient support.

Ideal candidates have experience in healthcare settings, a professional phone presence, and excellent documentation skills. The position offers flexible work hours and various operational responsibilities.