Remote Mental Health Virtual Assistant & Front Desk Pro

Winning Assistants; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Premium VPN Access (Optional)

HIPAA & Cybersecurity Training + Certification

Access to Tools & Resources

Optional Performance-Based Incentives

Job summary

Winning Assistants is seeking a dedicated Mental Health / Behavioral Health Medical Virtual Assistant – Receptionist for a full-time remote position. You will be responsible for patient support, scheduling, and administrative tasks while providing excellent service in a professional environment.

The ideal candidate must have experience in a mental health setting, effective communication skills, and the ability to multitask efficiently. This role includes a range of benefits such as comprehensive training and contractor support.

Qualifications

• Previous experience in a Behavioral Health / Mental Health practice is required.
• Ability to handle high-volume phone calls effectively.
• Proficient in speaking and writing English clearly.

Responsibilities

• Answer inbound calls promptly and provide excellent customer service.
• Manage provider calendars and coordinate appointments.
• Generate reports using AdvancedMD and assist with billing tasks.

Skills

Excellent English communication skills

Strong multitasking skills

Organizational skills

Compassionate and patient-focused attitude

Tools

AdvancedMD

Slack

Salesforce

Zoom

Job description

Winning Assistants is seeking a dedicated Mental Health / Behavioral Health Medical Virtual Assistant – Receptionist for a full-time remote position. You will be responsible for patient support, scheduling, and administrative tasks while providing excellent service in a professional environment.

The ideal candidate must have experience in a mental health setting, effective communication skills, and the ability to multitask efficiently. This role includes a range of benefits such as comprehensive training and contractor support.