Remote Mental Health Virtual Assistant | Empathetic Admin

Winning Assistants; United States; Remote; USD 6,888 - 8,265; Part time

Benefits offered by this job

HIPAA training

VPN access

Top VA training

Holidays

PTO options

SOP support

Job summary

Winning Assistants is hiring a Virtual Assistant for a mental health practice. The role blends front desk, billing, patient communication, lead generation, and admin tasks in a remote setting.

The position is part-time, 11:00 AM–3:00 PM EST, Monday–Friday, with applicants ideally experienced in mental health and familiar with insurance verification, scheduling, and HIPAA considerations.

Qualifications

• Must speak and write English clearly and professionally.
• Must have experience in mental health settings.
• Experience with insurance verification, billing, and copay collection is preferred.

Responsibilities

• Phone & patient communication including inbound/outbound calls.
• Schedule appointments and manage inbox.
• Verify insurance eligibility and update patient records in EHR.
• Manage lead generation and outreach via social media (Instagram).
• Assist with front desk, billing, and payment collection as needed.

Skills

Excellent English

Phone communication

Organized

Empathetic communication

Social media engagement

Tools

Weave

Healthie

Job description

Winning Assistants is hiring a Virtual Assistant for a mental health practice. The role blends front desk, billing, patient communication, lead generation, and admin tasks in a remote setting.

The position is part-time, 11:00 AM–3:00 PM EST, Monday–Friday, with applicants ideally experienced in mental health and familiar with insurance verification, scheduling, and HIPAA considerations.