Remote Mental Health Support Specialist

Placements24; United States; A distancia; USD 15.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work arrangement

Medical aid

Provident fund

Descripción de la vacante

Placements24 is recruiting a Mental Health Support Officer for a fully remote position. The role delivers remote counseling, assessments, and resource navigation to clients across locations, with a focus on empathy, ethics, and client confidentiality.

You will work in a distributed team, providing psycho-social support and developing person-centered strategies from a home-based setup. A relevant degree and 3+ years of experience are required.

Formación

• A relevant degree or diploma in psychology or related field.
• Minimum of 3 years of experience in providing mental health support or counseling.
• Proficiency with digital communication tools for remote client interaction (video conferencing, secure chat).
• Good understanding of common mental health conditions and therapeutic interventions.
• Excellent active listening, communication, and interpersonal skills.
• Ability to work independently, manage time, and maintain professional boundaries remotely.
• Commitment to ethical practice and client confidentiality.
• Access to reliable internet and a private workspace.

Responsabilidades

• Provide remote counseling and psycho-social support to individuals with mental health difficulties.
• Conduct initial assessments to understand clients' needs and develop support plans.
• Guide clients in accessing and utilizing mental health resources, including therapy and support groups.
• Develop and deliver psycho-educational content via virtual platforms.
• Maintain confidential and accurate client records in line with privacy guidelines.
• Collaborate with healthcare professionals and community services for holistic care.
• Respond to client needs via phone, video conferencing, and secure messaging.
• Monitor progress and adjust support strategies as needed.
• Participate in online team meetings, case reviews, and professional development.
• Contribute to development and improvement of remote service delivery models.

Conocimientos

Active listening

Communication skills

Interpersonal skills

Educación

Bachelor's degree in Psychology / Social Work / Counselling

Herramientas

Video conferencing software

Secure messaging platforms

Descripción del empleo

Placements24 is recruiting a Mental Health Support Officer for a fully remote position. The role delivers remote counseling, assessments, and resource navigation to clients across locations, with a focus on empathy, ethics, and client confidentiality.

You will work in a distributed team, providing psycho-social support and developing person-centered strategies from a home-based setup. A relevant degree and 3+ years of experience are required.