Remote Member Support & Operations Specialist

OpenKrill; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

The Humane League's Open Wing Alliance seeks a dedicated Member Support Specialist to serve as the operational backbone of the alliance. You will manage and develop projects such as the Mentorship Program and Virtual Training Academy, lead data analysis, and maintain the digital platforms and processes used by 80+ member organizations.

This full-time remote role requires travel (domestic and international) and occasional hours outside 9am–5pm to accommodate global time zones.

Qualifications

• Strong organizational and time management skills.
• Ability to manage multiple priorities with minimal supervision.
• Comfort using cloud platforms and collaboration tools.

Responsibilities

• Coordinate and execute operational tasks for the alliance.
• Maintain digital platforms and data quality.
• Develop and improve initiatives like mentorship and training programs.
• Create and maintain SOPs and knowledge resources.
• Analyze member data and prepare clear reports.

Skills

Organizational skills

Project management

Technology proficiency

Tools

Salesforce

Strapi

Mailchimp

Vimeo

Slack

Job description

The Humane League's Open Wing Alliance seeks a dedicated Member Support Specialist to serve as the operational backbone of the alliance. You will manage and develop projects such as the Mentorship Program and Virtual Training Academy, lead data analysis, and maintain the digital platforms and processes used by 80+ member organizations.

This full-time remote role requires travel (domestic and international) and occasional hours outside 9am–5pm to accommodate global time zones.