Remote Member Engagement Specialist I

Premera Blue Cross; Santa Fe (NM); Remote; USD 54,000 - 87,000; Full time

Benefits offered by this job

Medical, vision, and dental coverage

401K employer match

Pension plan

Wellness resources

Job summary

Premera Blue Cross seeks a Member Engagement Consultant I to support the implementation of engagement strategies in a telecommuter capacity. You will collaborate with cross-functional teams to plan, analyze, and communicate project progress across the organization.

Minimum qualifications include a Bachelor's degree or 3 years of experience, plus 2 years of project support. Healthcare industry experience and strong MS Office skills are preferred.

Qualifications

• Bachelor's degree or three years of relevant business experience.
• Two years of experience supporting projects, programs, or business initiatives.
• Experience in health care industry preferred.
• Two years of member engagement, member experience, or related experience.
• Proficiency with Microsoft Office applications including Outlook, Word, Excel, PowerPoint; MS Project and Visio experience as needed.

Responsibilities

• Collaborate with team members on assigned projects, supporting effective implementation and timely completion of tasks.
• Support project planning and processes by identifying trends, analyzing information, monitoring compliance, and contributing to recommendations.
• Coordinate the development and delivery of internal and external project communications and collateral throughout the project lifecycle.
• Communicate project updates and contribute ideas and recommendations for program improvement.
• Create and distribute ongoing communications capturing performance and progress related to member engagement initiatives.
• Provide accurate and timely project information for committees, project teams, and related initiatives.
• Provide peak-load support and backup as needed; complete special projects and other duties as assigned.

Skills

MS Office proficiency

Communication skills

Independent & collaborative

Time management

Education

Bachelor's degree or 3 years experience

Tools

Microsoft Office

MS Project

Visio

Job description

Premera Blue Cross seeks a Member Engagement Consultant I to support the implementation of engagement strategies in a telecommuter capacity. You will collaborate with cross-functional teams to plan, analyze, and communicate project progress across the organization.

Minimum qualifications include a Bachelor's degree or 3 years of experience, plus 2 years of project support. Healthcare industry experience and strong MS Office skills are preferred.